Child Support Services


IMPORTANT MESSAGE !

It has been reported to us that a number of CPs have received phone calls from someone identifying themselves as being with the State Disbursement Unit and asking about their EPC cards.  The caller references the SDU transition from Bank of America.  The recipients of these calls are being asked to provide personal information.

This is a Phishing scam. Please advise customers that may call into your office that they should never provide their personal information in response to anyone calling them and requesting such information.

The Del Norte County Department of Child Support Services is committed to promoting the well being of children and the self-sufficiency of families by delivering first-rate child support services and collection activities that contribute to meeting the financial, medical, and emotional needs of children.

 In the development of our Local Customer Service Plan, Del Norte County Department of Child Support Services has sought the most effective tools and techniques for applying sound customer service principles. Our program addresses the need to better serve you, our customer, in every aspect of the child support program.

The Department of Child Support Services Local customer Service Plan strives to:

  • Provide excellent customer service that results in superior outcomes in attaining federal and state performance standards.
  • Provide an environment that is open and accessible and treats all customers with courtesy and respect.
  • Publicly advocate for the well being of children by broadly communicating the importance of parental responsibility and the availability of child support services.

The Department of Child Support Services is committed to vigorous enforcement of every child's legal right to receive support. Responsibility for support of one's children is a fundamental human obligation. Furthermore, children have a specific legal right to receive child support.

Receipt of child support benefits may enable a welfare recipient to leave the welfare system, or help a non-welfare parent to remain off welfare. In this way, the program not only assists children and parents, it also saves tax dollars.

The overall goals of the Department of Child Support Services are to enforce the laws in this most important area and to provide excellent service to the public.

Mission Statement

The Mission of this agency is to provide for the well being of children and the self-sufficiency of families by delivering first-rate child support services and collection activities that contribute to meeting the financial, medical, and emotional needs of children.

DCSS Mission Statement

http://www.childsup.ca.gov/Home/AboutDCSS/tabid/61/Default.aspx

Child Support Director’s Association:

http://www.csdaca.org/factsheets_policy.aspx

Upcoming Events:

http://www.childsup.ca.gov/

Debbie Mayhue
Director of Child Support Services
 
Our Office is located at:
983-A Third Street
Crescent City, CA 95531

Our mailing address is:
Child Support Services
P.O. Box 66
Crescent City, CA 95531

Our Email address is:
dcss@co.del-norte.ca.us

Phone (866) 901-3212