Adult Protective Services (APS)

24-hr Abuse Hotline 707-464-3191

Adult Protective Services (APS) is committed to helping seniors (65 and older) and dependent adults (ages 18-64) live in a safe environment free from abuse and exploitation. APS investigates, intervenes and provides services to those who are unable to protect their own interests or to care for themselves. Social workers investigate allegations of abuse, neglect, exploitation and abandonment, and also help provide information and referrals for housing, food, clothing and case management.

Types of services provided may include:

  • Victim advocacy
  • Case management
  • Conservatorship referrals
  • Out-of-home placement referrals
  • Information and referral to community resources

Adult Protective Services also investigates allegations of elder abuse. Types of abuse include:

  • Assault/battery
  • Physical or chemical restraint
  • Sexual abuse
  • Improper use of medication
  • Neglect / abandonment
  • Abduction
  • Financial exploitation
  • Isolation
  • Self-neglect (physical and medical care)
  • Health and safety hazards
  • Malnutrition/dehydration

Once an abusive situation or event has been reported, APS staff investigates the claim and takes appropriate action. Working in partnership with other agencies, APS works to arrange the services necessary to resolve the current abusive situation and protect the victim from future abuse. 

If you suspect adult or elder abuse:

  1. Call 464-3191 and/or
  2. Download a Report of Suspected Dependent Adult/Elder Abuse form and submit to Adult Protective Services via fax, mail, or in person.
    • FAX: (707) 465-1783
    • Mail or in person:

                    Adult Protective Services
                    880 Northcrest Drive
                    Crescent City, CA 95531 

For more information about Adult Protective Services click here.

 The Office of the Public Guardian/Public Conservator is responsible for the care, supervision and sometimes financial management of County residents who are severely disabled and unable to manage their own affairs and make safe and appropriate decisions. Please click on the link above to be directed to the website of the Public Guardian/Public Conservator. 

County of Del Norte
Department of Health & Human Services
Social Services Branch Public Assistance /
Employment & Training Branch
880 Northcrest Drive
Crescent City, CA 95531
Phone (707) 464-3191
Fax (707) 465-1783
880 Northcrest Drive
Crescent City, CA 95531
Phone (707) 464-3191
Fax (707) 465-1783

Behavioral Health Branch

Public Health Branch
455 K Street
Crescent City, CA 95531
(707) 464-7224
(800) 446-4408 (toll free)
400 L Street
Crescent City, CA 95531
Phone (707) 464-0861
Fax (707) 465-6701